Senior Account Manager

About the role

Are you an experienced Account Manager who excels at building strong client relationships, driving commercial performance and delivering outstanding service?

Charity Link is looking for a commercially minded, highly organised and proactive Senior Account Manager to take ownership of key client relationships, helping to ensure our campaigns deliver exceptional results for both our clients and our field sales teams.

This is a pivotal role where you will act as the primary point of contact for your clients, combining strategic account management with hands-on operational support. You will build trusted relationships, identify opportunities for growth, manage performance against agreed targets and ensure our clients receive an outstanding service at every stage of their journey.

Working closely with our Head Office departments, national field sales teams and managers, you will connect client expectations with operational delivery, balancing commercial objectives with practical realities to achieve the best possible outcomes.

If you are confident managing demanding, high-value clients, comfortable interpreting data and passionate about turning insight into action, this could be the ideal next step in your career.

What you’ll be doing

As our Senior Account Manager, you will take full ownership of your client relationships and campaign delivery, with responsibilities including:

• Building e