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Posted 5d ago•Providence, Rhode Island, United States

Technical Client Advisor

MiddleOn-site (Providence)Salary undisclosed
Job Description

 Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright.  Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive 

We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their business goals with technology strategy while providing guidance on technical challenges, escalations, and long-term IT planning. The ideal candidate is a strong communicator who builds lasting client relationships, collaborates effectively across teams, and brings exceptional organization and attention to detail.

Responsibilities 

  • Serve as a trusted technology advisor, aligning client IT strategies with business objectives and long-term growth plans.
  • Communicate technology recommendations, risks, and strategic initiatives to both technical teams and executive stakeholders.
  • Assess client environments to identify opportunities for improved security, scalability, performance, and operational efficiency.
  • Develop and maintain IT roadmaps, lead strategic business reviews, oversee technology budgets, and support compliance initiatives.
  • Build and maintain strong client relationships, serving as the primary point of contact for strategic guidance, issue resolutio

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