Accounts Receivable Credit Representative
Company Description
Charlie's Produce | Who We Are
At Charlie's Produce, people are at the heart of everything we do. As the largest employee-owned produce wholesaler on the West Coast, we've built our reputation by delivering quality products, exceptional service, and creating opportunities for our employees to thrive.
For more than four decades, we've been committed to connecting communities with fresh, high-quality produce. That commitment is made possible by a dedicated team that brings passion, innovation, and a strong work ethic to everything they do. Whether you're serving customers, supporting operations, or driving our business forward, your contributions help nourish communities and make a meaningful impact every day.
We're growing, and we're looking for talented individuals who share our values of quality, teamwork, and service. If you're looking for a company where your work matters and your career can grow, we'd love to meet you.
Why Join Charlie's Produce?
- Collaborative and supportive company culture
- Medical, Dental, and Vision coverage beginning the first of the month following hire
- Employee Stock Ownership Plan (ESOP) and 401(k) retirement savings plan
- Paid vacation and company holidays
- State Sick Leave benefits
- 100% prepaid college tuition for employees and their eligible dependents
- Employee Assistance Program (EAP)
- Opportunities for career development and advancement
Additional Compensation Details:
- $26- $30/ hour
- Potential 90-day performance-based raise
- Yearly review with possibility of increase based on performance and tenure
Job Description
Schedule
- Monday – Friday, 8am – 4:30pm
The Role
The Accounts Receivable Credit Representative is responsible for Credit and Collection management of assigned customers. They should be comfortable working in a fast paced environment, and must be able to effectively prioritize work to maximize performance. The Credit Representative works independently, ensuring accurate and timely reconciliation and deduction analysis of assigned customers.
Essential Responsibilities Include but Not Limited To:
- Review Aging of assigned accounts weekly
- Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers
- Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies. Work with sales team to address customer issues
- Develop and maintain customer relationships
- Provide excellent customer service
- Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion.
- Prompt and professional responses to customer inquiries
- Inform management of delinquent AR, aged deductions, and any other significant customer issues
- Work with the cash application team to ensure proper payment processing and provide back up
- Initiate refund process, other responsibilities as requested by supervisor
- Complete special projects as assigned
Qualifications
- College Degree in related field and/or equivalent work experience in a similar role.
- Excellent communication skills.
- Ability to exercise sound judgement, and independent thinking.
- Bachelor’s Degree preferred
- Intermediate knowledge of MS Word/Excel
- Intermediate data entry skills
- Excellent written and verbal communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
All job offers for this position are contingent upon passing a criminal background check after a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history, and an individualized assessment shall be conducted before any conditional offer of employment is revoked.
Attorney General’s Washington Fair Chance Act guide
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Charlie's Produce is an Equal Opportunity Employer
Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/
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