Trade Support Associate

Powering Great Work

We started as the place to find a trusted trade. Now, as we shape the future of home improvement, we're building the tech to transform that landscape for everyone - better products, smarter data, AI where it actually helps - so trades can spend less time on admin and consumers can find someone they trust, first time. That's Powering Great Work, and it's why every team here exists:

🔧 Trades spend less time on admin and more on winning work and growing their business

🏠 Homeowners get a trusted trade, first time, every time

🚀 We get to build products that change homes and lives across the country

As our next Customer Service Advisor (Trade Support), you'll be the first voice tradespeople hear when they need help, support or advice. Whether it's solving a problem, answering a question or showing them how to get more from their membership, you'll make every interaction simple, helpful and worth their time. That's how trades get back to winning work, and it's a big part of why they stay with us.

The job, unfiltered:

• Help tradespeople get more from Checkatrade by answering their calls and email