Staff Full-Stack Software Engineer, AI & App Experience

About the Role

Chime is looking for a Staff Software Engineer to help shape the future of member-facing AI. You’ll set the technical direction for how we build with LLMs, architecting the agent systems, evaluation frameworks, and guardrails that enable us to deliver AI experiences that are reliable, safe, and scalable to millions of members. You’ll stay deeply hands-on, designing new agent capabilities and conversational experiences, rapidly prototyping and shipping production code, and raising the technical bar across the team. You’ll bring strong engineering fundamentals and a product mindset, owning capabilities from problem definition through measurement and iteration.

You’ll join the AI & App Experience (AAX) organization and help build Jade, Chime’s AI-powered financial assistant. AAX is creating the next generation of the Chime member experience, with Jade at the center, helping millions of members better understand their finances, manage spending and subscriptions, and make progress toward their financial goals through experiences that feel natural, useful, and trustworthy.

The AI landscape evolves rapidly, so does Chime. You'll need to learn quickly, adapt to shifting priorities, and proactively identify what's needed next, whether that's a new financial capability, a better way to evaluate conversations, or a system to keep quality high as we scale. I