Mission Control Specialist

A Note from the Founder

Mission Control is where Citizen happens. Every alert that reaches a phone before the sirens do started with a person in Mission Control deciding, in seconds, what a city needs to hear. Nine years in, we publish tens of thousands of incidents a day, and the alert reaches phones in seconds. Nobody else on earth does that.

The work is rapidly evolving. AI agents now listen to the radio, draft the headline, and flag what matters. What the AI cannot do is decide whether an incident gets the whole city's attention, stays on its block, or is not ours to send at all. That judgment is the job, and I want people who hold it like it matters, because it does.

About

Citizen is the #1 safety app in the U.S. Every day, thousands of videos are captured live at the scene of real incidents and distributed in real time to people in every major American city. No other consumer product has this. It is a live network, a newsroom, and a safety tool at once, and it is growing.

Mission Control is the human engine behind it: a small crew in Manhattan monitoring incidents across the country, verifying what is real, deciding what people read and who needs to know right now. Every day the crew's decisions reach millions of people.

The Role

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