Director of Operations

Director of Operations - Hybrid

• $125K+ base
• Quarterly bonuses totaling about $20K annually, tied to operational and retention goals
• Expected OTE around $135K-$155k+
• Additional commission opportunity tied to larger account growth and expansion opportunities
• $650/month car allowance

OBJECTIVE

This position is responsible for overseeing the operations and delivery of building-maintenance solutions (both janitorial and non-janitorial) provided to clients. The role leads a team of Facility Services Managers (FSMs), manages client relationships, ensures service quality, and drives overall client satisfaction and growth. The position is accountable for achieving annual business objectives, meeting budget expectations, and maintaining adequate workforce levels.

ESSENTIAL FUNCTIONS

• Effectively manage, develop, and lead a team of Facility Service Managers (FSMs) who support assigned clients.
• Achieve annual revenue and profit targets, manage expenses, oversee Independent Contractor (IC) margins, monitor temporary labor (if applicable), and ensure overall operational financial performance.
• Identify, hire, and train all