Night Manager

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Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS
Daily job responsibilities/functions to include, but not limited to:

• Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
• Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• Conducts proper safety training to in-house employees and ICs
• Trains on proper cleaning techniques to in-house employees
• Partners with ICs to train on City Wide cleaning techniques
• Acts as a liaison between independent contractor and FSM
• Adheres to the Client Complaint Policy (physically verify, when possible)
• Reports to FSM details of nightly inspections
• Verifies all building checklists are being followed
• Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
• Maintains location key box
• Supports New Starts
• Partners with independent contractor crews and conducts random building inspections
• Communicates any building mainte