Senior Applied Machine Learning Engineer - Remote

FunnelStory is hiring an Applied ML Engineer to improve production models for churn, retention, and account segmentation. Own prediction quality, investigate errors, and ship improvements customers can trust.

Company Details
FunnelStory brings customer data from multiple systems into a shared context graph, helping revenue teams and AI agents understand accounts and take permissioned actions. Its product uses account scores, cohorts, themes, and usage signals to support customer decisions.
Website: https://funnelstory.ai/

Requirements

• 5+ years of applied ML experience with structured business data in production.

• Strong foundations in mathematics and statistics from a rigorous academic programme. An IIT or a similarly strong programme is preferred.

• Experience owning a production model used for business decisions, such as churn, retention, propensity, customer health, or segmentation.

• Strong understanding of classification, precision, recall, fixed test sets, and time-based evaluation.

• Ability to identify and fix data leakage, incorrect labels, and weak features.

• Experience working with messy CRM and product-usage data.

• Strong SQL skills and the engineering ability to ship changes inside