Customer Happiness Associate (Asociado/a de Atención al Cliente) – Colombia (Hybrid)
Clara is the leading spend management platform in Latin America. More than 40,000 businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the fastest-growing company in Latin America. We're ~400 people, backed by Kaszek, monashees, Coatue, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.
What you'll do
We're looking for a Customer Happiness Associate to support Clara’s growing base of B2B customers in Colombia. You’ll be a key player in ensuring an exceptional support experience, owning complex issue resolution and creating thoughtful interactions that reflect Clara’s commitment to excellence.
In this role, you will:
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Resolve escalated support issues through email, chat, and phone with empathy and precision.
