C
Posted 1h ago•NYC Office

Head of Customer Success

LeadOn-site (New York)Salary undisclosed
Job Description

About Clarion

Clarion is the AI front office platform for healthcare. We help practices resolve more patient requests—from scheduling and referrals to prescription refills, billing questions, and outreach—without adding front-office headcount.

Today, clinics miss 30–40% of inbound calls while staff spend too much time on repetitive administrative work. Clarion’s AI agents do more than answer the phone: they follow each practice’s rules, complete workflows end-to-end, and document the outcome directly in the EHR.

We’ve already supported hundreds of thousands of patient interactions across more than 20 specialties and hundreds of clinic locations. Clarion was founded by a Stanford- and Harvard-trained physician who helped build Two Chairs and Ophelia, alongside an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce—bringing deep clinical and technical expertise to healthcare communication. Backed by $10M from Accel, Y Combinator, and Sequoia (scout), Clarion is built by a fast-moving, high-ownership team.

Why Join Us?

  • Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup.

  • Solving a massive healthca

Similar Openings in Customer Support

View all in category➔