Strategic Customer Success Manager
Why Clarium
The healthcare industry overspends on its supply chain by over $25B each year, the result of fragmented data, inefficient workflows, and wasted supplies. Clarium is fixing that. Our AI-powered platform, Astra OS, gives hospitals end-to-end visibility into their supply chain operations, automating workflows and surfacing actionable insights so supply chain teams can focus on what matters most: patient care. We're trusted by some of the world's leading health systems, including Yale New Haven Health, Stanford, Geisinger, and Kaiser Permanente.
Founded in 2020, Clarium has raised $43M in total funding. Our Series A was led by Northzone, with participation from General Catalyst, AlleyCorp, Kaiser Permanente Ventures, Texas Medical Center Ventures, and 1984 Ventures.
The Opportunity
We are seeking a proactive, relationship-driven Strategic Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum value from our platform.
This role is ideal for someone who thrives in building trusted partnerships, driving user adoption at the ground level, and guiding customers toward measurable business outcomes. The CSM will balance hands-on client engagement with strategic coordination across Product, Implemen
