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Posted 1h ago•New York, New York, United States
Customer Success Director - Healthcare (C1 - B2B)
directorOn-site (New York)Salary undisclosed
Job Description
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem.
What you’ll do:
- Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution
- Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence
- Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner
- Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact custo
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