IT & Security Operations Manager

Clearstory is looking for an IT & Security Operations Manager to manage and improve the day-to-day operations of our IT, security compliance, and corporate systems infrastructure.

We've built a solid foundation - SOC 2 compliance tooling in Vanta, structured onboarding and offboarding workflows, a vendor security review process, and a cross-functional data governance program. What we need is a dedicated owner to manage these programs day-to-day, project manage key deliverables, maintain what's already working, and identify opportunities to improve and scale as we grow.

If you thrive as the go-to person for IT, compliance coordination, and keeping an organization running smoothly, this role is for you.

Responsibilities

IT Administration

• Manage day-to-day identity and access management - Google Workspace admin, Slack admin, AI platform administration, shared inbox management
• Run employee onboarding provisioning - Day 1 account creation, checklist management, Vanta security onboarding, welcome communications, completion tracking
• Run employee offboarding - access revocation, system owner coordination, equipment return, deprovisioning verification within SLA
• Serve as the internal IT point of contact - password resets, hardware troubleshooting, software support, connectivity issues
• Manage the asset lifecycle - laptop procurement, serial number tracking, equipment reassignment, periph