Agent Deployment Lead
About the Role
This is a hands-on deployment role at an early-stage AI startup building autonomous agents for enterprise procure-to-pay workflows. You will own the full journey from signed contract to confirmed first value, bridging sales, engineering, and customers while building the processes and playbooks that allow the company to scale.
What You'll Do
Own deployments end-to-end: plan timelines, align stakeholders, orchestrate go-lives, and shield engineers from onboarding work.
Configure and tune AI agents to each customer's procure-to-pay reality, testing against real cases until they perform reliably in production.
Translate customer requirements into clear integration specs for engineering covering ERP, DMS, and email infrastructure, and flag risks early.
Run key user trainings and manage change so customers see real value from day one.
Build support infrastructure from scratch, including ticketing, escalation paths, and partner frameworks, and handle live issues yourself.
Engage customer IT departments during sales cycles in German, answering security and compliance questions with technical credibility.
Capture recurring chall
