Community Lead
About the Role
This is a hands-on community leadership role at an early-stage ambient AI startup, reporting directly to the General Manager. You will own the community end-to-end, building the full conversion funnel from new user to passionate evangelist, and acting as the critical bridge between engaged users and a cross-functional product and hardware team.
What You'll Do
Build and nurture an active community across Discord, X, Reddit, and other platforms where users naturally gather.
Design and test concrete mechanics, such as recognition systems, referral programs, and early access tiers, that convert power users into active advocates.
Mobilize the community at high-impact moments including product launches, user research initiatives, and marketing campaigns.
Gather rich feedback from community conversations and translate it into actionable product signal for R&D and product teams.
Coordinate in-person events and experiences that deepen community bonds and brand affinity.
Collaborate across time zones with distributed R&D, hardware, and supply-chain teams to keep community insights flowing into the roadmap.
Define scope an
