Deployment Strategist
About the Role
Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers.
What You'll Do
Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout.
Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements.
Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs.
Bring customer behavior and feedback to engineering as clear product input.
Partner with procurement leaders, category managers, and executives on long-term rollout plans.
Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers.
Travel to customer sites as needed.
