Deployment Strategist
About the Role
This is the customer- and stakeholder-facing half of a Forward Deployed Engineering function at a fintech infrastructure company building identity and onboarding solutions for businesses globally. You will own the end-to-end deployment experience for enterprise clients, ensuring they get maximum value from the product while feeding real-world insights back into how the team builds and scales.
What You'll Do
Partner with enterprise customers to design and execute implementations tailored to their specific needs.
Manage stakeholder relationships across complex enterprise environments with competing priorities.
Lead detailed project planning and execution throughout deployments, keeping all teams aligned and on track.
Analyze customer requirements early, break them into actionable priorities, and communicate trade-offs clearly.
Collaborate with product, engineering, and growth teams to identify friction points and improve implementation processes.
Build documentation, tooling, and playbooks that make future deployments smoother and more scalable.
What We're Looking For
4 to 5 or mo
