Forward Deployed Engineer
About the Role
Join an engineering team building AI software for enterprise procurement. This customer-facing role connects on-site discovery with hands-on product development, helping customers solve real workflow challenges while making shared platform capabilities more useful.
What You'll Do
Work on-site with procurement teams to understand their workflows and translate broad requests into clearly defined problems.
Review AI agent conversations and execution traces to identify failure patterns and improve prompts, context, and tool use.
Turn recurring agent failures into evaluation cases in collaboration with the AI team.
Build product features, customer-data adapters, and integrations that connect systems and data sources.
Take solutions from initial discovery through production rollout, then observe user behavior and iterate.
Bring recurring customer needs into reusable product and platform capabilities.
What We're Looking For
At least 2 years of professional experience shipping software used by real users.
Strong full-stack or backend foundations,
