Forward Deployed Engineer
About the Role
This is a hands-on technical role at a Series B manufacturing SaaS company, sitting at the intersection of software engineering, enterprise customer ownership, and real-world factory operations. You will deploy, configure, and integrate a shop floor operating system directly at customer manufacturing sites across France and Europe, making a visible impact on how frontline teams work every shift.
What You'll Do
Deploy and configure the platform at customer manufacturing sites across France and Europe.
Write integration code to connect the platform with existing industrial systems such as MES, ERP, and SCADA.
Train frontline teams including operators, supervisors, and plant managers.
Own the full technical relationship with enterprise customers from onboarding through go-live and long-term success.
Serve as the technical voice of the customer back to the product team.
Identify and surface opportunities to expand the platform's footprint within accounts.
What We're Looking For
5 or more years of experience in software engineering or technical customer-facing roles.
