Forward Deployed Engineer
About the Role
This is a high-ownership, customer-facing engineering role at a Y Combinator-backed AI startup automating inside sales workflows for distributors and manufacturers. You will own the full technical lifecycle from sales handoff through live deployment, sitting at the intersection of engineering, product, and real customer environments. Your work directly shapes how AI lands in complex enterprise settings.
What You'll Do
Own end-to-end technical implementation of the product, from sales handoff to go-live.
Configure and fine-tune AI models for customer-specific use cases, including prompt engineering and model behavior adjustments.
Structure customer data and build system integrations with platforms such as SAP and various REST or GraphQL APIs.
Develop prototypes to demonstrate new features or solve emerging customer problems, then evolve them into scalable solutions.
Engage daily with both end users and senior business stakeholders to translate real pain points into engineering decisions.
Surface product gaps and patterns back to the core engineering team, acting as the voice of the customer internally.
