Founding Forward Deployed Engineer
About the Role
As a founding Forward Deployed Engineer at an early-stage SaaS company, you will own customer deployments from initial data access through working systems that deliver measurable business outcomes. You will work across data engineering, applied AI, and customer success, while building reusable tools and frameworks to make future deployments more effective.
What You'll Do
Partner with revenue and operations leaders to understand business objectives and identify what is worth building.
Scope customer data access, explore warehouse schemas, and map technical structures to business concepts.
Interview data and business teams to establish shared definitions and validate the resulting ontology.
Build customer-facing signals and workflows, including the agent setups behind them, and troubleshoot their outputs.
Define success measures with customers and develop analysis that demonstrates whether the work delivered business value.
Turn deployment learnings into reusable validation frameworks, evaluation harnesses, and mapping tools.
What We're Looking For
At least 3 years of experience i
