Founding Forward Deployed Engineer
About the Role
Join an early-stage team building AI-powered software for consumer goods operations. As a Founding Forward Deployed Engineer, you will work directly with customer operations teams to implement the platform, connect it to existing systems, and turn complex workflows into practical product capabilities. Your work will help customers move from initial onboarding to reliable day-to-day use.
What You'll Do
Own customer onboarding from discovery and integration through configuration, testing, and go-live.
Work with operators to map purchase-order-to-cash workflows, understand their requirements, and configure solutions to fit their operations.
Build and troubleshoot integrations with EDI, ERP, inventory, accounting, and freight systems.
Translate operational requirements into clear data models, configurations, and product capabilities.
Share customer insights with the engineering team and help shape product improvements.
What We're Looking For
At least 3 years of experience in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.</
