Founding Forward Deployed Engineer
About the Role
As a Founding Forward Deployed Engineer, you will work directly with consumer goods customers to understand their wholesale operations and implement software that supports their workflows. You will own implementations from discovery through go-live and bring customer insights back to the engineering team to shape product improvements.
What You'll Do
Lead customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.
Work with customer operators to map purchase-order-to-cash workflows and design suitable implementations.
Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
Translate operational requirements into data models, configurations, and product capabilities.
Share field insights with engineering and help turn them into product improvements.
What We're Looking For
At least 3 years of experience in forward deployed, solutions, implementation engineering, technical onboarding, or a similar customer-facing technical role.
Experience owning customer onboarding, from discovery and integration th
