Lead Product Designer

About the Role

Join the design team at a seed-stage AI communications SaaS company, taking hands-on ownership of product design, brand, and design-team leadership. You will shape experiences across several product areas for businesses using AI to manage customer communications.

What You'll Do

• Lead product design across three product areas in close collaboration with product and engineering.

• Spend time designing hands-on, conducting customer interviews, and developing the brand and website.

• Guide the design team across product, brand, and web while remaining involved in day-to-day design work.

• Set and maintain consistent design standards across products and customer touchpoints.

• Build and scale design systems, using customer insights and analytics to measure outcomes and improve designs.

• Use modern AI tools to accelerate design work and support a fast, iterative shipping cadence.

What We're Looking For

• At least five years of end-to-end product design experience, with ownership across multiple product areas.

• Hands-on expertise in Figma, prototyping, and us