Lead Product Designer

About the Role

This is a senior, hands-on design leadership role at a fast-growing AI communication SaaS company serving small and medium-sized businesses across Europe. You will own product design, brand, and the design team, working directly alongside founders and engineering to shape the experience for thousands of business customers. The role carries significant creative authority and operates with short feedback loops and daily shipping cadence.

What You'll Do

• Own product design, branding, and design-team leadership end to end.

• Conduct hands-on product design, run customer interviews, and evolve the brand (roughly half your time).

• Lead design across three product areas in close collaboration with product and engineering.

• Manage and develop the design team covering web, branding, and product design (roughly half your time).

• Build customer understanding through regular conversations with tradespeople, medical practices, and professional service firms.

• Set and maintain the design standard across product, web, and brand.

• Scale design systems and ensure consistent implementation across multiple product areas.