Member of Technical Staff, Agents
About the Role
This is a hands-on engineering role focused on building and improving autonomous AI agents that handle real executive work end to end, from scheduling and emails to phone calls and relationship management. You will sit at the core of a small, senior team and own the full loop: shipping agents, measuring their quality, and making improvement a repeatable science. The work matters because the agents run in production for real users who depend on them without checking.
What You'll Do
Build agents that complete delegated executive tasks end to end, without human follow-up.
Design and maintain evaluation frameworks and metrics so the team knows, with confidence, how often agents get things right.
Expand the set of tasks agents can handle in tools executives already use, with evidence of readiness before launch.
Turn production failures into proven, permanent fixes quickly.
Own detection at scale using observability and eval tooling to surface known failure patterns and the long tail the team has not seen yet.
Build self-recovery so agents stay on task when a tool or external service fails.
Make agent improvement measurable:
