Member of Technical Staff (IT/macOS)
About the Role
This role sits at the intersection of macOS systems engineering, fleet management, and physical data center infrastructure. You will own everything from machine provisioning and monitoring to networking and hardware lifecycle management, forming a foundational pillar of how AI infrastructure operates at scale.
What You'll Do
Design and expand a Mac fleet with thoughtful decisions around hardware, capacity, reliability, and operational efficiency.
Build management agents, internal tools, and automation for provisioning, configuration, deployments, health checks, and remote recovery.
Develop reliable workflows for device enrollment, MDM, configuration profiles, security policies, and macOS updates.
Plan and operate data center infrastructure including rack layouts, cabling, switching, routing, network segmentation, power distribution, UPS systems, and cooling.
Diagnose and resolve problems across macOS system services, permissions, networking, application behavior, and hardware.
Improve monitoring, incident response, recovery procedures, and documentation as infrastructure scales.
