Operations Intern (Conversion to Full-Time)
About the Role
This is an operations internship at an early-stage healthtech startup in Berlin focused on personalized diagnostics and preventive health. You will report directly to a founder and own real parts of the business from day one, with a clear path to a full-time role after 3 to 6 months. The expectation is simple: if something is manual, you automate it away.
What You'll Do
Own the end-to-end customer experience, including onboarding, appointment scheduling, results delivery, and retention.
Coordinate day-to-day operations across laboratory partners, phlebotomy clinics, supplement manufacturers, and clinicians.
Build internal tooling and automations using tools such as n8n, Notion, Linear, Airtable, and scripting where needed.
Perform hands-on kit-packaging operations and handle B2B customer support.
Design and document operational playbooks that scale customer volume without scaling headcount linearly.
What We're Looking For
0 to 2 years of experience; strong academic background or equivalent hands-on operator experience welcome.
Fluent German, required for coordinating with labs,
