Senior Forward Deployed Engineer
About the Role
Join an engineering team building AI software for enterprise procurement. In this customer-facing role, you will work directly with procurement teams to understand their needs, build and deploy solutions, and improve AI agents based on real-world use.
What You'll Do
Visit customer teams to understand their workflows and turn broad requests into clear problems to solve.
Review agent conversations and execution traces to identify failure patterns, then improve prompts, context, and tool use.
Work with the AI team to turn recurring agent failures into evaluation cases.
Build product features, customer-data adapters, and integrations across the stack, from initial idea through production.
Support rollouts, observe how customers use the software, and iterate until it delivers value.
Bring recurring customer needs into shared product and platform capabilities.
What We're Looking For
Relevant experience in the 2 to 10+ year range, with a track record of shipping software used by real people.
Strong full-stack or backend foundations, including pro
