Senior Product Manager, SMB Platform
About the Role
This Senior Product Manager role sits at the center of a small-business fintech platform, owning a broad and high-impact portfolio that spans onboarding and activation, workflow tooling, partner integrations, and customer-facing AI experiences. It is a great fit for a product leader who wants to go deep on applied AI while driving measurable business outcomes for independent businesses.
What You'll Do
Own the roadmap for customer-facing AI features, with a focus on making complex financial work easier, faster, and more intuitive for small-business owners.
Improve the new-customer experience from signup through activation, helping users reach value quickly and deepen engagement over time.
Build and enhance core business tools including invoicing, workflow automation, reminders, reconciliation, and other day-to-day financial operations.
Lead strategy for partner integrations and APIs, connecting accounting, payments, payroll, and business software into useful, end-to-end workflows.
Identify and apply LLMs, agentic workflows, and automation to real customer problems, balancing usefulness, accuracy, privacy, and risk.
Run experiments across onboarding, activation
