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Posted 1h ago•New York

Senior Product Manager, SMB Platform

SeniorOn-site (New York)Salary undisclosed
Required Skills
LLMs
Job Description

About the Role

Join a product team building a financial platform for small businesses. You will lead customer-facing experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily.

What You'll Do

  • Own the roadmap for customer-facing AI features, applying automation and LLM-driven workflows to customer needs while balancing usefulness, accuracy, privacy, and risk.

  • Improve the customer journey from signup through activation and ongoing engagement.

  • Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.

  • Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.

  • Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.

  • Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

What We're Looking For

  • 5 or more years of product management experience, ideally in fintech, small-business financial

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