Senior Solutions Engineer
About the Role
This is the single technical thread from first discovery call through to a customer operating in production. Sitting within the Commercial Organization, the Senior Solutions Engineer bridges pre-sales and delivery, owning solution design and staying accountable through go-live. The continuity matters: what gets scoped is what gets built.
What You'll Do
Run technical and process discovery with supply chain, quality, logistics, and IT stakeholders to uncover current-state workflows, data sources, systems, and constraints.
Deliver tailored platform demonstrations mapped to the customer's own lanes, products, and release processes rather than a generic script, and handle technical objections live.
Own the initial solution design and solution map, defining which modules apply, what data is required, which integrations are in scope, and what is phased.
Translate solution designs into scoped, sequenced statements of work and implementation plans, surfacing long-lead items and dependencies before they become commitments.
Partner with Sales on proposals and order forms to ensure commercial commitments are technically deliverable.
Carry your design into delivery: lead
