Collections Specialist

As a Collections Specialist, you will play a key role in maintaining the financial health of the organization by managing a portfolio of outstanding accounts, primarily business-to-business (B2B), along with a smaller volume of consumer accounts. Working closely with accounting, sales, and customer service teams, the Collections Specialist builds working relationships with customer accounts payable contacts, resolves invoicing and payment discrepancies, and secures timely payment of past-due balances. This role requires a balance of persistence and professionalism, as the specialist must recover funds while preserving valuable long-term client relationships. The Collections Specialist is integral to reducing average collection period, minimizing bad debt, and supporting consistent cash flow.

"If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!" – Tammy, Current Employee