About Clipboard

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

About the role:

As a Documents Voice and Chat Specialist, you will deliver frontline support across phone, chat, and email, reviewing, validating, and processing sensitive documents submitted by workers. Your responsibilities will be critical to ensuring compliance, safety, and the overall quality of our marketplace.

If you excel at navigating complex workflows and take pride in upholding quality and compliance standards at scale while driving customer experience, this role