Regional Operations Specialist

Great Place To Work Certified™

Best Workplaces™ in Retail & Hospitality 2025

Regional Operations Specialist

Reports to: Regional Operations Manager, Prairies

Location: Edmonton, AB

Annual Salary: $70,000 to $75,000 based on experience

We are looking for a Regional Operations Specialist to join our Operations Team in the Prairies. This position reports to the Regional Operations Manager, Prairies and will provide high level of in-bakery operational support, training, guidance, and oversight to deliver improvements in bakery sales, operating profit and standards.

Responsibilities include:

• Conduct regular bakery visits/assessments to evaluate franchisee compliance with merchandising, customer experience, and product quality and support implementation of changes as necessary
• Where appropriate, provide in-bakery training and operational support to address improvement opportunities for increasing bakery sales
• Coordinate and implement local marketing initiatives
• Implement plans to improve franchise operating profit across portfolio as directed by the Regional Director
• Attend in-person production process reviews (e.g., recipe compliance)
• Conduct in-bakery reviews of actual production vs. production schedules
• Attend Quarterly and Annual Business Reviews as required and contribute to discussions to ensure