Account Director
CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix’s autonomous coding drives efficiency under fee-for-service and value-based care models and supports improved patient care. We are passionate about getting physicians and healthcare providers away from the keyboard and back to clinical care.
Overview
The Account Director is a member of the Account Management team, owning a portfolio of client relationships and driving the adoption, retention, and growth of CodaMetrix's autonomous coding solutions. Senior Account Directors carry the same charter across a larger, higher-value portfolio, with added accountability for cross-team escalation outcomes and for developing the team.
We're looking for people who are proactive, not reactive — who surface the upsell, the risk, or the fix before a client has to ask. The strongest Account Directors are highly accountable: they treat a customer commitment as theirs to protect even when the root cause sits with another team, and they're comfortable navigating internal friction and managing customer expectations to reach the right outcome, not just the easy one.
