Business Development Representative - Industrial
MiddleOn-site (Grand Rapids)Salary undisclosed
Job Description
Outside Sales Representative (OSR)
Full-Time | Industrial, Commercial & Municipal Markets
Position Summary
The Outside Sales Representative (OSR) plays a critical role in driving growth across Industrial, Commercial, and Municipal/Local Government sectors. This position is responsible for developing new business, strengthening referral networks, and promoting specialized pipeline services—including CCTV inspections, CPPIs, CIPP/UV liners, and NACE coating and repair solutions. The OSR builds trusted relationships with key decision‑makers, identifies emerging opportunities, and ensures seamless coordination from initial outreach through project execution.
Key Responsibilities
Commercial Lead Development & Outreach
Identify, pursue, and secure new Municipal and Industrial opportunities through cold calls, email outreach, in‑person visits, and industry networking.
Build and maintain a strong pipeline of commercial clients and referral partners, including property managers, facility directors, asset managers, and insurance professionals.
Referral Network Development & Maintenance
Develop and expand referral networks with City Managers, Asset Managers, Engineering Firms, General Contractors, and Commercial/Industrial Plumbing companies.
Maintain and grow established sales plans while exercising autonomy to create new strategic outreach plans.
Relationship Management
Build long-term relationships with municipal officers, industrial contractors, engineering firms, and other key st
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