Intake Specialist Voice

Opportunity Overview:

The Intake Specialist role is a key position supporting US healthcare operations by ensuring accurate and timely processing of patient and provider requests. In this role, you will support healthcare providers, internal clinical teams, and operations teams by collecting, reviewing, and processing information required for healthcare services and prior authorization workflows.

As an Intake Specialist, you will manage healthcare requests received through multiple channels including phone, email, fax, and online platforms. You will be responsible for gathering required documentation, validating information, updating systems accurately, and ensuring requests are processed within defined turnaround times.

This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to work effectively in a fast-paced healthcare operations environment.

What you’ll do:

Provider/Customer Calling Support (Inbound & Outbound)

• Handle inbound and outbound calls with US healthcare providers and stakeholders.
• Process incoming healthcare requests received from US providers through Calls , fax, email, and electronic systems.
• Review medical documentation for completeness an