Senior Director, Solution Ower

Opportunity Overview: 

We're seeking a Senior Director, Solution Owner to join Cohere Health's PaaS Delivery organization. In this role, you will personally own the end-to-end success — business, clinical, and technical — of our most complex and highest-stakes customer implementations. You'll partner closely with Solution Architects, Forward Deployed Engineers, Platform Configuration, QA, and Technical Program Managers to set the standard for what great solution ownership looks like at Cohere, operating as a credible, executive-level counterpart to our clients' leadership.

This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.

What you’ll do:

• Own end-to-end success — business, clinical, and technical — for Cohere's largest and most complex customer implementations
• Apply strategic program leadership to multi-year, multi-workstream, enterprise-scale platform deployments
• Drive a team of SMEs toward on-time deployments through meticulous organization, program management, and timeline tracking
• Serve as the escalation point and executive-level counterpart to client leadership on flagship accounts
• Set the standard for what exce