IT Support Engineer

About Collective:

Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services, and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get, so they can focus on their passion, not paperwork.

Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, TechCrunch, and more. We are backed by General Catalyst, Sound Ventures, QED Investors, Google’s Gradient Ventures, Expa, and other investors who have financed iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, and Lyft.

About the role:

Day to day, this is a true hybrid role: most of your time goes deep — engineering our macOS fleet, identity stack, office network, and the automation that runs our IT operations — with the rest spent working the ticket queue and helping people face-to-face.

We're a Mac shop end to end. Our stack is modern and lean, and identity sits at the center of everything: our IdP provisions most of our SaaS and our HRIS drives account lifecycle. When something brea