INTERNATIONAL HOST-HOSTESS/TURKISH AND/OR RUSSIAN-ARABIC SPEAKING

The International Host (Turkish Speaker) acts as a crucial liaison between Turkish-speaking guests and groups, and the ship’s hotel departments, ensuring a smooth, personalized, and memorable cruise experience. This role provides language assistance and translation services, facilitates communication, and supports guest engagement by hosting events and delivering informative talks and briefings. The International Host actively promotes onboard products and services to enhance guest satisfaction and drive onboard revenue. Working collaboratively with other Guest Services roles, and the Shore Excursions, Marketing, and other hotel departments, this position plays a key role in delivering personalized service tailored to the needs of Turkish-speaking guests and groups aboard Cruises. Main Responsibilities Provide translation, language support, and personalized assistance to ensure a seamless onboard experience for Turkish speaking guests. Deliver outstanding customer service to enhance the overall cruise experience for guests and groups. Staff the language assistance desk, offering general cruise information, resolving inquiries, and supporting guests throughout their journey. Translate essential ship documents—including the Daily Planner, menus, letters, and onboard materials—to facilitate clear communication. Make announcements over the PA system in Turkish as directed by Hotel Management, ensuring important information is accessible.  Lead and participate in informational ses