Posted 20h ago•St. Julian's, St. Julian's, Malta
Payment Solutions Specialist
MiddleOn-site (St. Julian's)Salary undisclosed
Required Skills
Next.js
Job Description
We are looking for a strategic Payment Solutions Specialist!
The Payment Solutions Specialist will be critical in managing and optimizing payment systems, ensuring smooth transaction processing, and enhancing the customer payment experience. This role requires a detail-oriented individual with strong analytical skills and experience in the online gambling or fintech sector. You will collaborate with internal teams and external payment providers to maintain operational excellence across multiple markets.
Responsibilities
Payment Processing Oversight:
- Review and analyze daily and monthly payment processing acceptance rate (AR) by market (Nordics, Germany, Poland, Canada, Netherlands, and others as required).
- Identify, investigate, and report errors or discrepancies in payment processing, ensuring timely resolution.
- Prepare detailed reports for internal stakeholders, highlighting trends, risks, and opportunities.
- Perform regular site testing of payment functionalities across desktop, mobile, and app platforms to ensure a seamless user experience.
Dashboard Monitoring:
- Monitor payment dashboards in real-time to track transaction performance, success rates, and system health across all markets.
- Escalate anomalies or critical issues (e.g., payment failures, delays) to the appropriate tea
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