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Posted 1w ago•Toronto, Ontario, Canada
Site Supervisor - Recreational Sports
MiddleOn-site (Toronto)Salary undisclosed
Job Description
We are looking for a Site Supervisor to help lead the day-to-day operations of our youth sports facilities and ensure every customer has a safe, organized, and exceptional experience.
You will welcome families, athletes, coaches, and staff, keep programs running smoothly, and make sure our facilities are operating at the standard our customers expect.
This is a hands-on role for someone who is organized, energetic, customer-focused, and comfortable taking ownership. You will be responsible for keeping an eye on the big picture while also making sure the small details are taken care of.
Customer Experience
- Welcome customers and create a friendly, positive environment
- Help families, athletes, and coaches with questions and requests
- Make sure customers know about upcoming programs, events, products, and opportunities
- Handle customer concerns professionally and work toward effective solutions
Daily Facility Operations
- Oversee the smooth operation of the facility during your shift
- Take attendance and verify rosters for programs and activities
- Monitor facility schedules and ensure programs start and finish on time
- Ensure spaces are properly prepared and ready for customers
Staff & Program Support
- Monitor staffing levels and ensure shifts are properly covered
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