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Posted 3h ago•Chicago, Illinois, United States

Agent Experience Manager

MiddleOn-site (Chicago)Salary undisclosed
Job Description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

At Compass, we envision a world where the experience of selling or buying a home is simple, efficient and pleasant for everyone. Founded in 2012, Compass provides an end-to-end platform that empowers residential real estate agents to deliver exceptional service to their seller and buyer clients, all in service of our mission to help everyone find their place in the world. 

As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward.  You will support our customers with everything including but not limited to understanding Compass, training on our tools, programs, assisting with marketing requests and more.  As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

  • Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in

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