Director of Recruiting

As a key member of the ComputerCare People Operations team, the Director of Recruiting owns the full recruiting lifecycle across technical, operational, and customer-facing roles. This position is responsible for building strong talent pipelines and partnering closely with hiring leaders to support the company’s rapid growth.

The Director of Recruiting plays a critical role in helping ComputerCare scale while maintaining our commitment to exceptional service, accountability, and teamwork. Success in this role requires strong operational discipline, proactive sourcing, and the ability to manage multiple searches simultaneously while delivering an outstanding candidate experience.

This role supports approximately 70+ annual hires, requiring the ability to manage 10–20 active requisitions simultaneously while maintaining strong candidate experience and hiring quality. Most requisitions are hourly, technician-level field and repair roles that require continual pipeline replenishment; a smaller number are salaried technical, operational, and leadership hires that require a more strategic, consultative approach, including occasional roles supporting ComputerCare’s teams in Ireland, Singapore, and India.

Values in Action

We instead of me. Be accountable. Take initiative. Act with empathy. Embrace curiosity. Do the right thing.

The Director of Recruiting models and reinforces ComputerCare’s values through the hiring process by:

• Delivering a service-oriented candidate experience that reflects the company’s commitment to customers and employees.

• Demonstrating integrity and accountability in hiring practices and candidate evaluation.

• Partnering with hiring managers to ensure hiring decisions reflect the collaborative culture of ComputerCare.

• Continuously improving recruiting processes to support the company’s growth and operational excellence.