Service Manager (Condo)

Job Overview

The Service Manager (Condo) is responsible for the seamless operation, maintenance, and presentation of all building systems within a luxury high-residences. This role is critical to delivering a five-star living experience by ensuring reliability, discretion, and excellence in all engineering services. #weshowup

The Service Manager (Condo) leads the engineering team, oversees complex building systems, manages high-value capital projects, and works closely with property management and the Board of Directors to protect and enhance the asset’s value. This individual is expected to operate at a high level of professionalism, technical expertise, and resident service.

Key Responsibilities

Luxury Building Operations & Resident Experience

• Ensure all building systems operate at peak efficiency with zero disruption to residents whenever possible.
• Deliver a “white-glove” level of service—responding promptly, professionally, and discreetly to resident concerns.
• Maintain immaculate condition and presentation of all mechanical rooms, back-of-house areas, and service corridors.
• Coordinate work to minimize noise, inconvenience, and visual impact in occupied residences.