Revenue Operations Lead
About the Role
Concord sits at the center of the credit market ecosystem, providing loan servicing, backup servicing, and capital markets administration for specialty finance lenders, institutional investors, and asset managers — spanning fintech, solar, home improvement, equipment finance, and more.
Revenue Operations is the pipeline generation and infrastructure layer behind our go-to-market organization. Reporting to the VP of Revenue Operations, you will own critical pieces of that engine — from client health scoring and ICP modeling to outbound programs and account-based motions — end to end, from definition through adoption.
This is a hands-on individual-contributor role with broad exposure across the revenue engine, working directly with our CRO, CMO, Managing Directors, and business-unit leadership. You'll bring structure to undefined problems, hold a clear point of view, and build processes that keep working after you stop watching them.
Duties and Responsibilities
Project Execution & Cross-Functional Partnership
- Take initiatives from ambiguity to shipped outcome with clear scoping, sequencing, owners, and timelines.
- Bring a point of view on what an initiative actually solves and the trade-off between a fast and durable solution.
- Manage multiple workstreams simultaneously, maintain quality, and pivot cleanly when priorities shift.
- Measure what you ship and feed learnings into
