Onboarding Manager- Mid Market & Enterprise team
Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.
We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.
Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.
About the role:
As Connecteam’s Mid-Market Onboarding Manager, you will own the onboarding journey for our mid-market customers, ensuring they successfully implement Connecteam, adopt the platform, and achieve meaningful business outcomes.
You will serve as the main point of contact throughout the customer onboarding lifecycle, managing complex implementations, driving project timelines, aligning stakeholders, and guiding customers through change.
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