Residences Manager Waldorf Astoria Residences Athens The Ilisian

Join Our Team at Waldorf Astoria Residences Athens The Ilisian

Waldorf Astoria Residences Athens, part of The Ilisian destination, is seeking an experienced and highly professional Residences Manager to oversee the operation of our exclusive branded residences. This role requires a refined hospitality professional with a strong commitment to absolute discretion, confidentiality, and personalized service, catering to high-profile and international clientele.

Responsibilities

• Manage the day-to-day operations of the luxury residences, ensuring flawless service delivery.
• Serve as the main point of contact for residence owners and long-term guests.
• Build trusted relationships with residents, always maintaining strict confidentiality and discretion.
• Coordinate closely with all hotel departments to ensure seamless, personalized experience.
• Lead, train, and supervise the residences team to uphold 5-star service standards.
• Ensure all residences are maintained to the highest level of luxury presentation and functionality.
• Anticipate guest needs and handle sensitive requests with professionalism and care.
• Manage operati